Type in the Address # and the first name of the street that you live on for your user name. Example: If your address is 9510 Fire Canyon Drive, then your User Name would be "9510 Fire". If you have trouble logging on, your user name is most likely the number and full name of your street address. Example: If your address is 9510 Fire Canyon Drive, your username would be "9510 Fire Canyon". Your initial password is "1234". After you login, you have the option of changing your password by clicking your name in the top-right corner and clicking Password. NOTE: If you change your password, please make sure it is one that is familiar